Premium Food Delivery & Catering

Information We Collect

We collect information you provide directly to us, such as when you create an account, place an order, or contact us. This includes your name, email address, phone number, delivery address, and payment information.

How We Use Your Information

We use the information we collect to provide, maintain, and improve our services, process transactions, send you technical notices and support messages, and communicate with you about products, services, and promotional offers.

Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy. We may share information with trusted partners who assist us in operating our website and conducting our business.

Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

Your Rights

You have the right to access, update, or delete your personal information. You may also opt out of certain communications from us. Contact us at [email protected] to exercise these rights.

Contact Us

If you have any questions about this Privacy Policy, please contact us at [email protected] or +1 (212) 555-0147.

Acceptance of Terms

By accessing and using FoodCraveSpot services, you accept and agree to be bound by the terms and provision of this agreement.

Service Description

FoodCraveSpot provides food delivery, catering, and meal planning services. We act as an intermediary between customers and restaurant partners.

User Obligations

You agree to provide accurate information, use our services lawfully, and comply with all applicable laws and regulations. You are responsible for maintaining the confidentiality of your account.

Payment Terms

Payment is due at the time of order placement. We accept major credit cards and digital payment methods. Prices include applicable taxes and fees.

Delivery Policy

Delivery times are estimates and may vary based on weather, traffic, and order volume. We strive to meet estimated delivery times but cannot guarantee exact timing.

Cancellation and Refunds

Orders may be cancelled within 5 minutes of placement. Refunds are processed according to our refund policy and may take 3-5 business days to appear on your account.

Limitation of Liability

FoodCraveSpot's liability is limited to the cost of the order. We are not liable for indirect, incidental, or consequential damages.

What Are Cookies

Cookies are small text files that are stored on your device when you visit our website. They help us provide you with a better experience by remembering your preferences and analyzing how you use our site.

Types of Cookies We Use

Essential Cookies: Required for the website to function properly, including security and accessibility features.

Performance Cookies: Help us understand how visitors interact with our website by collecting anonymous information.

Functional Cookies: Remember your preferences and provide enhanced, personalized features.

Marketing Cookies: Used to deliver relevant advertisements and track advertising campaign performance.

Managing Cookies

You can control and manage cookies through your browser settings. However, disabling certain cookies may affect the functionality of our website.

Third-Party Cookies

We may use third-party services that set cookies on our behalf, including analytics providers and advertising networks. These cookies are governed by the respective third parties' privacy policies.

Updates to This Policy

We may update this Cookie Policy from time to time. Any changes will be posted on this page with an updated effective date.

Digital Millennium Copyright Act Policy

FoodCraveSpot respects the intellectual property rights of others and expects our users to do the same. We respond to notices of alleged copyright infringement that comply with the Digital Millennium Copyright Act.

Filing a DMCA Notice

If you believe that your copyrighted work has been copied and is accessible on our site in a way that constitutes copyright infringement, please provide our DMCA agent with the following information:

• A physical or electronic signature of the copyright owner or authorized representative
• Identification of the copyrighted work claimed to have been infringed
• Identification of the material that is claimed to be infringing
• Contact information including address, telephone number, and email
• A statement of good faith belief that the use is not authorized
• A statement of accuracy and authorization to act on behalf of the copyright owner

DMCA Agent Contact

Send DMCA notices to:
Email: [email protected]
Address: 425 Park Avenue, Suite 1200, New York, NY 10022, USA

Counter-Notification

If you believe your content was removed in error, you may file a counter-notification with our DMCA agent including the required information as specified by the DMCA.

Your Rights Under GDPR

Under the General Data Protection Regulation (GDPR), you have several rights regarding your personal data:

Right to Access

You have the right to request access to your personal data and receive information about how we process it.

Right to Rectification

You can request correction of inaccurate or incomplete personal data.

Right to Erasure

You may request deletion of your personal data under certain circumstances.

Right to Restrict Processing

You can request limitation of processing of your personal data in specific situations.

Right to Data Portability

You have the right to receive your personal data in a structured, commonly used format.

Right to Object

You can object to processing of your personal data for direct marketing purposes.

Data Protection Officer

For GDPR-related inquiries, contact our Data Protection Officer at [email protected]

Supervisory Authority

You have the right to lodge a complaint with a supervisory authority if you believe your data protection rights have been violated.